Last Updated: May 2026
At Ride by iPakket, operated by iPakket Corporation, we believe that mobility is more than transportation. Mobility is access, opportunity, connection, independence, and participation in the life of a city.
We are committed to building a company that reflects respect, fairness, inclusion, responsibility, and equal opportunity. We believe that every person, regardless of background, identity, condition, or circumstance, deserves to be treated with dignity and to have access to safe, reliable, and responsible mobility solutions.
We work to create a service, workplace, and operational culture where people are valued, respected, and included.
Ride by iPakket stands for fairness, respect, and opportunity.
We believe in building a company where diversity is recognized as a strength, equality is treated as a responsibility, and inclusion is part of how we operate every day.
We are committed to serving communities with professionalism, humanity, and respect. Our goal is not only to provide scooters, e-bikes, vehicles, or technology, but to contribute to cities in a way that is organized, accessible, safe, and socially responsible.
We do not tolerate discrimination, harassment, exclusion, retaliation, or unfair treatment in any part of our company, operations, services, partnerships, or user experience.
Ride by iPakket believes in equal opportunity for employees, contractors, applicants, users, vendors, partners, and the communities we serve.
We make decisions based on qualifications, conduct, performance, safety, compliance, operational needs, and business requirements — never on personal characteristics unrelated to someone’s ability, dignity, or right to participate.
We are committed to maintaining an environment free from discrimination based on race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, pregnancy, marital status, veteran status, immigration status, language background, economic condition, or any other status protected by applicable law.
We believe transportation has a direct impact on people’s daily lives.
Access to mobility can affect employment, education, tourism, local commerce, healthcare, recreation, and community participation. For that reason, Ride by iPakket seeks to support transportation solutions that are practical, responsible, and aligned with the needs of each city.
We work to promote mobility that is not only efficient, but also respectful of public space, pedestrians, accessibility, and community order.
Where possible, we seek to support broader access through responsible service areas, clear communication, fair pricing practices, organized parking, city coordination, and attention to underserved or high-demand communities.
Ride by iPakket is committed to protecting accessibility in public spaces.
Our services must not create unnecessary barriers for pedestrians, people with disabilities, older adults, families, workers, visitors, or emergency services.
We expect users, employees, contractors, and operations teams to act responsibly when riding, parking, relocating, maintaining, or managing devices.
Sidewalks, curb ramps, building entrances, driveways, crosswalks, transit stops, and emergency access points must remain clear and accessible.
We believe responsible mobility must improve movement in a city, not obstruct it.
We are committed to building a workplace and operational culture based on respect, professionalism, accountability, and equal treatment.
Every employee, contractor, intern, vendor, partner, and representative of Ride by iPakket is expected to act with integrity and respect toward others.
Discrimination, harassment, intimidation, abusive language, retaliation, or conduct that creates a hostile or unfair environment will not be accepted.
We believe that how we treat people internally reflects how we serve communities externally.
Ride by iPakket expects its partners, vendors, contractors, and suppliers to share a commitment to lawful, fair, respectful, and responsible conduct.
We seek to work with organizations and individuals who understand the importance of safety, inclusion, compliance, and ethical business practices.
Business relationships may be reviewed or terminated if a partner engages in discrimination, harassment, unsafe conduct, fraud, abuse, or behavior inconsistent with this policy.
Anyone who experiences or witnesses discrimination, harassment, retaliation, exclusion, or unfair treatment connected to Ride by iPakket may report the concern to:
support@ridebyipakket.com
Reports will be reviewed seriously and handled with as much confidentiality as reasonably possible.
Ride by iPakket does not tolerate retaliation against anyone who raises a concern in good faith or participates in a review process.
Our commitment to diversity, equality, and inclusion requires action.
When this policy is violated, Ride by iPakket may take corrective measures, including user warnings, account suspension, account termination, employee discipline, contractor removal, vendor review, termination of business relationships, or referral to authorities when legally required.
Accountability is part of maintaining trust with our users, employees, partners, cities, and communities.
We recognize that diversity, equity, and equal opportunity are not achieved through words alone. They require consistent action, responsible decisions, and a willingness to improve.
Ride by iPakket will continue working to strengthen its policies, training, service design, community engagement, accessibility practices, and operational standards.
We believe in mobility that connects people.
We believe in cities that work better for everyone.
We believe in growth with responsibility.
And we believe that respect, fairness, and inclusion must be part of every serious company that wants to serve the public.
