e-Scooter
Ride by iPakket
e-Bike
Ride by iPakket
We resolve your doubts
We want you to feel safe and confident.
How do I rent a scooter or electric bike?
Renting with Ride by iPakket is easy. Download our mobile app, create your account, find a nearby scooter or e-bike on the map, scan the QR code to unlock it, and start your ride. No reservations needed — just ride when you need it.
What are the age requirements to rent?
You must be 18 years or older to ride with Ride by iPakket.
How much does it cost to rent?
Pricing is based on a simple unlock fee plus a per-minute rate, clearly shown in the app before you start your ride. This way, you always know what you’re paying for and can choose the option that best fits your trip.
Where can I ride and park the vehicles?
You can ride within the designated service areas shown in the app. At the end of your trip, vehicles must be returned to our physical location or to the designated drop-off points indicated.
What should I do if the scooter or bike breaks down during my ride?
If the scooter suffers any damage, it must be reported from the application where a help number will appear or you can write to the email.
Do I need to wear a helmet while riding?
Wearing a helmet is strongly recommended for your safety. We always encourage riders to prioritize safe and responsible riding.
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